*vaughanmover Essential ™*up to 40% off
Signed in as:
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*vaughanmover Essential ™*up to 40% off
Signed in as:
filler@godaddy.com
Agreements/contracts
Moving services and scope of work
RESIDENTIAL MOVING SERVICES AGREEMENT
Moving Company: [LEGAL COMPANY NAME]
Business Address: [ADDRESS]
Telephone: [PHONE]
Email: [EMAIL]
Website: [WEBSITE]
Agreement Date: [DATE]
Move/Job Number: [JOB NUMBER]
This Residential Moving Services Agreement (“Agreement”) is entered into between [LEGAL COMPANY NAME] (“Mover”) and the customer identified below (“Customer”)
1. CUSTOMER INFORMATION
Customer Name: [FULL NAME]
Telephone: [PHONE]
Email: [EMAIL]
Origin Address:
[STREET ADDRESS]
[CITY, PROVINCE, POSTAL CODE]
Destination Address:
[STREET ADDRESS]
[CITY, PROVINCE, POSTAL CODE]
Additional Pickup/Delivery Locations:
[IF APPLICABLE]
2. MOVE DETAILS
Scheduled Pickup Date: [DATE]
Estimated Pickup Time/Window: [TIME/WINDOW]
Scheduled Delivery Date: [DATE]
Estimated Delivery Time/Window: [TIME/WINDOW]
Type of Move:
☐ Local residential move
☐ Long-distance/interprovincial move
☐ Other: [DESCRIPTION]
Estimated Move Size: [DESCRIPTION / CUBIC FEET / WEIGHT, IF APPLICABLE]
The dates and times stated above are estimates unless expressly identified in writing as guaranteed dates or times. Delays may occur because of traffic, weather, building access, mechanical problems, loading conditions, third-party delays, or other circumstances beyond the Mover's reasonable control.
3. SERVICES INCLUDED
Subject to the estimate and service description provided to the Customer, the Mover agrees to provide the following services:
☐ Loading furniture and household goods
☐ Transportation
☐ Unloading
☐ Furniture placement
☐ Disassembly of standard furniture
☐ Reassembly of standard furniture
☐ Packing
☐ Unpacking
☐ Packing-material supply
☐ Shrink wrapping/protective wrapping
☐ Appliance moving
☐ Other: [DESCRIPTION]
Only services specifically included in the written estimate or otherwise agreed to in writing are included in the quoted price.
4. ITEMS TO BE MOVED
The Customer shall provide accurate information concerning the household goods to be moved.
The Mover may document the shipment through an inventory, photographs, electronic records, or other reasonable means.
Unless otherwise agreed in writing, the Customer must identify items that require special handling, including but not limited to:
5. CUSTOMER-PACKED ITEMS
Unless packing services are expressly included, the Customer is responsible for properly packing boxes and containers.
The Mover may refuse to transport boxes or containers that are unsafe, improperly packed, excessively heavy, leaking, damaged, or otherwise unsuitable for transportation.
The Customer should not place cash, jewelry, passports, personal identification, medication, irreplaceable documents, firearms, hazardous materials, or other highly valuable or sensitive items in ordinary household shipment containers.
6. PROHIBITED AND RESTRICTED ITEMS
The Customer must notify the Mover before the move if any item may present a safety, legal, environmental, or transportation concern.
Unless expressly accepted by the Mover in writing, the Mover will not transport prohibited or hazardous materials, including items such as explosives, flammable materials, illegal substances, hazardous chemicals, or other goods that cannot lawfully or safely be transported.
The Mover may refuse transportation of any item that presents an unreasonable safety or legal risk.
7. ACCESS AND PROPERTY CONDITIONS
The Customer is responsible for providing safe and reasonable access to the pickup and delivery locations.
The Customer must disclose in advance any conditions that may affect the move, including:
8. ESTIMATE AND PRICING
Estimated/Quoted Price: $[AMOUNT]
Applicable Taxes: $[AMOUNT]
Estimated Total: $[AMOUNT]
The final amount payable will be determined according to the pricing method and services stated in the written estimate.
Pricing may be based on one or more of the following:
☐ Hourly rate
☐ Fixed price
☐ Weight
☐ Volume
☐ Distance
☐ Combination of the above
Labour Rate: $[AMOUNT] per hour per mover
Number of Movers: [NUMBER]
Truck/Transportation Charge: $[AMOUNT]
Travel/Drive Time: [DESCRIPTION]
Packing Charges: $[AMOUNT / DESCRIPTION]
Materials: $[AMOUNT / DESCRIPTION]
Other Charges: $[AMOUNT / DESCRIPTION]
Unless otherwise stated, the quoted price does not include services or circumstances not reasonably contemplated when the estimate was prepared.
9. ADDITIONAL SERVICES AND CHARGES
Additional charges may apply when the Customer requests additional services or when actual conditions materially differ from the information provided before the move.
Examples include:
10. DEPOSIT AND PAYMENT
Deposit Required: $[AMOUNT / PERCENTAGE]
Balance Due: [WHEN DUE]
Accepted payment methods:
☐ Credit/debit card
☐ Electronic transfer
☐ Cash
☐ Certified funds
☐ Other: [METHOD]
The Customer agrees to pay all amounts properly due under this Agreement in accordance with the applicable payment terms.
Any deposit, cancellation fee, payment deadline, or other charge must comply with applicable law.
11. CANCELLATION AND RESCHEDULING
The Customer may request cancellation or rescheduling by contacting the Mover as soon as reasonably possible.
Cancellation/Rescheduling Policy:
[INSERT COMPANY POLICY]
Any cancellation charges, deposits, refunds, or administrative fees will be applied only to the extent permitted by applicable law and the terms disclosed to the Customer.
The Mover may reschedule a move when circumstances outside its reasonable control make performance unsafe or impracticable. The Mover will provide reasonable notice where circumstances permit.
CUSTOMER RESPONSIBILITIES
The Customer agrees to:
MOVER RESPONSIBILITIES
The Mover agrees to:
14. PROTECTION OF CUSTOMER PROPERTY
The Mover will take reasonable measures to protect the Customer's household goods and, where included in the service, reasonable areas of the premises affected by the moving operation.
Protection may include moving blankets, stretch wrap, floor protection, corner protection, or other materials appropriate to the circumstances.
The Customer acknowledges that ordinary moving operations may involve reasonable risks of minor scuffs, marks, or wear to floors, walls, doorways, furniture, and other property, particularly where existing conditions are fragile or concealed.
The Customer should identify pre-existing damage before work begins whenever possible.
15. PRE-EXISTING DAMAGE
The Customer acknowledges that goods and premises may have existing damage, defects, instability, or wear.
The Mover is not responsible for damage that clearly existed before the Mover's handling of the property.
The Mover may photograph or document pre-existing conditions for record-keeping purposes.
16. VALUATION AND LIABILITY
The Mover's responsibility for loss or damage to household goods will be governed by applicable law and the valuation/liability option selected and properly disclosed to the Customer.
Selected valuation/liability option:
☐ [OPTION 1 — DESCRIPTION]
☐ [OPTION 2 — DESCRIPTION]
☐ [OPTION 3 — DESCRIPTION]
Maximum applicable liability/valuation: [INSERT ONLY AFTER LEGAL REVIEW]
The Customer acknowledges that valuation coverage is different from ordinary insurance and should not be described as insurance unless it actually constitutes insurance under applicable law.
The Customer is encouraged to review the applicable valuation terms carefully before signing this Agreement.
17. CUSTOMER'S OWN PACKING
Where the Customer packs goods, the Mover is not responsible for damage caused solely by inadequate or improper packing by the Customer, except to the extent liability is imposed by applicable law.
The Customer should clearly identify fragile boxes and provide appropriate handling instructions.
18. SPECIAL ITEMS
The Mover may require advance written approval and/or additional charges for special items.
Special items may include:
19. APPLIANCES
Where appliances are being transported, the Customer is responsible for ensuring that appliances are disconnected, drained, defrosted, and prepared for transportation unless appliance preparation has specifically been included in the services.
The Mover is not responsible for damage arising from failure to properly prepare an appliance unless such preparation was expressly undertaken by the Mover.
20. STORAGE
If temporary or long-term storage is requested:
Storage Facility: [NAME/ADDRESS]
Storage Rate: $[AMOUNT]
Storage Terms: [DESCRIPTION]
Storage may be subject to a separate storage agreement and additional terms.
21. DELIVERY AND RECEIPT
Upon delivery, the Customer or authorized representative should inspect the shipment and premises as soon as reasonably practicable.
The Customer should identify visible damage or missing items to the Mover promptly and document the condition with photographs where appropriate.
Signing a delivery document acknowledges receipt of the shipment or goods identified on that document; it does not waive any rights that cannot lawfully be waived.
22. DAMAGE OR LOSS CLAIMS
Claims for loss or damage should be submitted in writing as soon as reasonably practicable.
Claims Contact: [NAME/DEPARTMENT]
Email: [EMAIL]
Telephone: [PHONE]
Mailing Address: [ADDRESS]
A claim should include, where applicable:
23. DELAYS
The Mover will make reasonable efforts to perform the move on the scheduled date and within the estimated time window.
The Mover is not responsible for delays caused by circumstances beyond its reasonable control, including severe weather, traffic, road closures, accidents, mechanical failure, building restrictions, strikes, government action, or other unforeseen events.
If a delay occurs, the Mover will make reasonable efforts to notify the Customer and arrange an appropriate revised schedule.
24. CUSTOMER PROPERTY LEFT BEHIND
The Customer is responsible for checking closets, storage areas, garages, attics, basements, balconies, sheds, and other areas before the Mover departs.
The Mover is not responsible for property that the Customer fails to identify for transportation, except as otherwise required by law.
25. PHOTOGRAPHS AND DOCUMENTATION
The Mover may take photographs or videos solely for legitimate business purposes, including documenting pre-existing damage, inventory, loading conditions, delivery conditions, or claims.
The Mover will handle such records in accordance with applicable privacy requirements.
The Mover will not use identifiable customer photographs for advertising or promotional purposes without appropriate consent.
26. PRIVACY
The Mover may collect and use personal information reasonably necessary to provide moving services, process payments, communicate with the Customer, maintain business records, and comply with legal obligations.
The Mover will handle personal information in accordance with applicable privacy laws and its privacy practices.
27. SUBCONTRACTORS AND THIRD-PARTY SERVICE PROVIDERS
Where permitted by law, the Mover may use employees, contractors, carriers, or other qualified service providers to perform portions of the services.
The Mover remains responsible for its contractual obligations to the Customer to the extent required by applicable law and this Agreement.
28. DISPUTE RESOLUTION
The parties agree to first attempt in good faith to resolve any dispute by communicating directly with the Mover.
If a dispute cannot be resolved informally, either party may pursue any remedies available under applicable law.
Nothing in this Agreement prevents the Customer from exercising any statutory right, filing a complaint with a regulatory authority, or pursuing a legal remedy that cannot lawfully be excluded or restricted by contract.
29. GOVERNING LAW
This Agreement will be governed by the laws applicable in the jurisdiction in which the services are provided, subject to any mandatory legal requirements that apply to the particular move.
For an Ontario residential move, the parties intend this Agreement to be interpreted consistently with applicable Ontario and Canadian law.
30. ENTIRE AGREEMENT
This Agreement, together with the written estimate, inventory, service order, valuation terms, and any written amendments or attachments expressly incorporated into it, constitutes the agreement between the parties concerning the moving services.
If there is a conflict between this Agreement and a mandatory legal requirement, the mandatory legal requirement will prevail.
No oral statement will amend this Agreement unless the amendment is confirmed in writing where required.
31. AMENDMENTS
Any material change to the services, price, dates, locations, or other important terms should be documented in writing and acknowledged by the Customer and Mover.
Electronic signatures and electronic copies may be used where legally valid.
32. SEVERABILITY
If any provision of this Agreement is found to be invalid or unenforceable, that provision will be interpreted or severed only to the extent necessary, and the remaining provisions will continue to apply to the extent permitted by law.
33. CUSTOMER ACKNOWLEDGMENT
By signing below, the Customer confirms that:
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